Specification quality check · Worked example

Errors creep into every spec. Even this one.

This is the published NBS sample specification for the Lakeside Restaurant, issued by the NBS Technical Solutions team and prepared by NBS Schumann, their professional specification-writing service. We ran both published editions, CAWS and Uniclass 2015, through Avoice QC, unmodified. Below is a selection of what came back.

0Findings
0Internal conflicts
0Touch fire performance
0Critical
Cover page of the NBS Lakeside Restaurant sample specification

From the cover of the analysed document, as issued: “Prepared by: NBS Schumann · Building design: HOK.” Downloaded unmodified from thenbs.com/downloads/nbs-chorus/sample-specification.

Read the clause. Then read the product.

Excerpts verbatim from the contractual issue

Nine of the findings, shown against the issued pages. Avoice QC boxes the offending line on each excerpt.

H11 · Curtain walling (D+)Clauses 110 · 420 · 750 · pp.17–24
The named product
H11 / 110 system clause · facesheets Class B
H11 / 110 system clause · facesheets Class B
Versus the performance clauses in the same section
H11 / 750 Infill panels · requires A2-s1,d0 or better
H11 / 750 Infill panels · requires A2-s1,d0 or better
H11 / 420 · requires non-combustible
H11 / 420 · requires non-combustible
Critical
Issue

The named facade panels are Class B. The same section requires infill panels at A2-s1,d0 and the walling to be non-combustible. The product physically cannot comply.

Consequence

A fire conflict at contractual status. Post-Grenfell, that’s not a snag. It’s professional accountability, with your name on it.

L10B · Windows (D)Clause WIN-301 · pp.86–87
Item 3
L10B / WIN-301 · standard: non-fire-rated
L10B / WIN-301 · standard: non-fire-rated
Item 12, same window
L10B / WIN-301 · fire resistance: E30 / I30
L10B / WIN-301 · fire resistance: E30 / I30
Fire conflict
Issue

The same window is specified to non-fire-rated standards in item 3, and required to achieve E30 / I30 in item 12. Mutually exclusive certification regimes.

Consequence

If the fire rating goes missing, the document says it was your call.

P21 · Door ironmongery (P)Clause 720 · p.165
P21 / 720 · as issued, rev C01 contractual
P21 / 720 · as issued, rev C01 contractual
Wrong product
Issue

The clause describes a buffered stainless door stop. The product reference is a robe hook. Prescriptive section, so it is procured exactly as written.

Consequence

The contractor bills the variation. And remembers who drafted it.

P21 · Door ironmongery (P)Clauses 898 · 899 · pp.165–166
P21 / 898 Finger signs
P21 / 898 Finger signs
P21 / 899 Warning signs · statutory fire door discs
P21 / 899 Warning signs · statutory fire door discs
Wrong product ×2
Issue

Both signage clauses, including the statutory “Fire door keep shut” discs, reference an air transfer grille. A different product category entirely.

Consequence

Building control flags it at handover. The trail ends at your spec.

F30 · H92 · Insulation productsClauses 180 · 776 · p.11 · p.39
F30 / 180 Plastics cavity closers
F30 / 180 Plastics cavity closers
H92 / 776 Phenolic boards to rainscreen
H92 / 776 Phenolic boards to rainscreen
Unit errors
Issue

35 g/cm³ is 35,000 kg/m³, four times the density of steel. And 0.22 W/m·K is 10× too high for phenolic board (0.019 elsewhere in this document).

Consequence

When the U-value fails, the calc trail leads back to your clause.

F30 · Cavity insulationClause 155 EWS-305 · p.11
F30 / 155 · one clause, two thicknesses
F30 / 155 · one clause, two thicknesses
Contradiction
Issue

The product reference names the 40 mm board; the thickness attribute demands 120 mm. Cavity width, wall ties and U-value all hang on which governs.

Consequence

The RFI, the delay, the re-pricing. All argued at your expense.

L30A · Balustrades (P)Clause BAL-101 · p.100
L30A / BAL-101 · product option vs specified components
L30A / BAL-101 · product option vs specified components
Contradiction
Issue

The product option says “No handrail.” The same clause specifies grade 316L stainless handrails, plus an aluminium top rail. Three answers to one question.

Consequence

The fabricator prices the cheap reading. You fund the difference.

N13 · Sanitary appliances (P)Clause 336 SAN-308 · p.149
N13 / 336 · description vs size
N13 / 336 · description vs size
Contradiction
Issue

Description: rectangular. Size: 380 mm diameter, which is a round basin. One product reference, two geometries.

Consequence

A remade worktop, invoiced to the design team.

L20B · External doorsets (D)Clause 475 DRS-312 · p.97
L20B / 475 · carbon steel doorset, aluminium standard
L20B / 475 · carbon steel doorset, aluminium standard
Wrong standard
Issue

Leaf and frame are carbon steel, but the clause cites BS 4873, the aluminium doorset standard, copied over from the clause above.

Consequence

No certificate at handover. And it’s your clause that caused it.

And 30+ more

A sample of the rest
N10B · p.144

Solid grade laminate worktop required to achieve Class A2-s1,d0 and EI 60. Performance the material can’t reach.

H74 · p.28

Mineral wool insulation cited to BS EN 13167, the cellular glass standard. (13162 is used correctly elsewhere.)

P21 · p.163

Euro cylinder referenced as the 45 mm product. Specified size: 60 mm. Two different products.

M40 · p.125

Grout described as “rapid setting”. The named product is a Standard Set grout.

M50 · p.129

Seam layout clauses for roll materials, applied to 457 mm tiles and planks. Inapplicable as written.

M40 · p.121

Contractual clause issued with an unresolved placeholder: “Submit representative samples of the following: ……….”

Why does this happen?

The error chain

Every specification passes through a chain of human hands before it reaches tender. Each handoff is a chance for an error to enter, and no step re-reads the whole document.

The evidence scroll or click through the chain
P21 / 643 · product attributes, as issued
P21 / 643 · product attributes, as issued

Every other tool already made this move.

Then
Typewriter
Word processor
Then
Fax machine
Email
Then
Paper ledger
Spreadsheet
Now
NBS Chorus
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If the reference spec, written by NBS’s own spec writing team and published as the exemplary sample, contains all these mistakes, how many are in yours?

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